Find answers to common questions about our lawn mowing services in London and surrounding areas.
The frequency depends on the season and grass growth rate. During spring and early summer when grass grows rapidly, weekly mowing is typically recommended. In late summer and autumn, fortnightly cuts are usually sufficient. Winter months may require only monthly maintenance or none at all, depending on weather conditions.
We assess your specific lawn and provide a customised schedule. Factors like grass type, rainfall, and desired lawn appearance all influence the ideal mowing frequency for your property.
For most UK lawns, a cutting height of 2.5 to 4 centimetres works well. During summer, keeping grass slightly longer (around 3.5-4cm) helps retain moisture and protects roots from heat stress. In spring and autumn, you can cut slightly shorter to 2.5-3cm.
We never remove more than one-third of the grass blade length in a single cut, as this can stress the lawn. Different grass varieties may have specific requirements, which we consider when servicing your property.
We offer both options based on your preference and lawn condition. Collecting clippings provides a neater appearance and is essential if the grass is very long or wet. We remove all clippings from paths, driveways, and flower beds regardless of the chosen method.
Leaving fine clippings on the lawn (mulching) returns nutrients to the soil and reduces the need for fertiliser. This works best with regular mowing when clippings are short and decompose quickly without forming thatch.
We use professional-grade rotary mowers for most residential lawns, which handle various grass types and conditions effectively. For larger properties, we employ ride-on mowers to ensure efficient service. All our equipment is regularly serviced and features sharp blades for clean cuts that promote healthy grass growth.
For smaller or intricate areas, we use lightweight mowers and strimmers to access tight spaces around flower beds, trees, and garden features. Our equipment selection depends on your lawn size, terrain, and specific requirements.
While we can mow damp grass, we avoid cutting when the lawn is saturated. Mowing very wet grass can damage the turf, create ruts, compact soil, and result in uneven cuts. Wet clippings also clump together and can smother the grass beneath.
If rain is forecast on your scheduled day, we contact you to reschedule if necessary. Our flexible scheduling ensures your lawn receives proper care without compromising its health or appearance.
No, you do not need to be present. Many of our clients prefer scheduled services while they are at work. We only require access to your garden and any specific instructions you provide in advance.
For first-time services, we recommend being available to discuss your preferences and show us any areas requiring special attention. After the initial visit, we follow your established preferences for all subsequent appointments.
We provide lawn mowing services throughout London, including Wandsworth, Tooting, Balham, Clapham, Wimbledon, and surrounding boroughs. Our service area extends to properties within a 15-mile radius of our SW17 base.
If you are unsure whether we cover your location, contact us with your postcode. We are continually expanding our service area and may be able to accommodate properties slightly outside our standard range.
Pricing depends on lawn size, condition, access, and service frequency. A typical small to medium residential lawn (up to 100 square metres) starts from £25 per visit. Larger properties and those requiring additional services like edging or strimming are quoted individually.
Regular customers on weekly or fortnightly schedules receive discounted rates. We provide free, no-obligation quotes after assessing your property. All prices include grass collection and disposal where required.
Yes, we provide one-off mowing for customers who need occasional help, such as before events, after holidays, or when preparing a property for sale. One-off services are priced slightly higher than regular maintenance contracts due to scheduling flexibility.
Many customers start with a one-off service to assess our work quality before committing to a regular schedule. We are happy to accommodate both arrangements based on your needs.
We understand that plans change. For regular customers, we ask for 24 hours notice to reschedule without charge. Cancellations with less notice may incur a £15 fee to cover scheduling costs.
You can contact us by phone or email to adjust your appointment. We make every effort to accommodate your preferred alternative date within the same week when possible.
Yes, we include basic edging along paths and borders with all mowing services. This creates clean, defined lines that enhance your lawn's appearance. For more extensive edging work or reshaping borders, we offer this as an additional service.
Strimming around obstacles, fences, and hard-to-reach areas is also available. We discuss your specific requirements during the initial consultation and include these services in your customised quote.
We carry full public liability insurance covering up to £5 million for property damage and accidents. All our staff have completed health and safety training and have experience working with professional lawn care equipment.
We follow industry best practices for lawn maintenance and stay updated on the latest techniques through ongoing training. Copies of our insurance certificates are available upon request.
Yes, we specialise in restoring neglected lawns. Overgrown grass requires a gradual approach, cutting in stages over several visits to avoid shocking the lawn. The initial cut may take longer and cost more than standard maintenance due to the extra work involved.
After bringing an overgrown lawn back to a manageable height, we recommend regular mowing to maintain it. We provide advice on recovery care, including watering and feeding schedules to help your lawn regain its health.
We accept bank transfers, cash, and all major debit and credit cards. For regular customers, we offer monthly invoicing with payment due within 14 days. One-off services are typically paid upon completion or within 7 days of invoice.
We can set up standing orders for customers on fixed monthly contracts, making payment automatic and convenient. All invoices are sent via email with detailed breakdowns of services provided.
While lawn mowing is our primary service, we also offer hedge trimming, leaf clearance, and general garden tidying. Many customers combine these services with regular mowing for comprehensive garden maintenance.
We can arrange seasonal services such as autumn leaf removal or spring lawn preparation. Contact us to discuss your complete garden care needs and receive a tailored service package.
Contact us by phone on +44 113 793 8451 or email [email protected] with your address and approximate lawn size. For accurate quotes, we prefer to visit your property to assess the lawn condition, access, and any specific requirements.
Site visits are free and typically take 10-15 minutes. We provide written quotes valid for 30 days, with no obligation to proceed. Most quotes are delivered within 24 hours of the site visit.
Please remove any toys, furniture, or obstacles from the lawn before our arrival. Check for any hidden items like cables, hoses, or garden ornaments that could be damaged by mowing equipment. Ensure gates are unlocked if you will not be home.
If you have pets, please keep them indoors during the service for their safety. Let us know about any specific areas to avoid, such as newly seeded patches or delicate plants near the lawn edges.
Customer satisfaction is our priority. If you are not completely happy with any aspect of our work, contact us within 48 hours and we will return to address the issue at no additional charge. We take all feedback seriously and use it to improve our services.
For regular customers, we conduct periodic reviews to ensure our service continues to meet your expectations. We encourage open communication and are always willing to adjust our approach based on your preferences.
Kepojo was established in 2015 by a team of three horticulture specialists who recognized a need for reliable lawn maintenance services across London. What started as a small operation with basic equipment has grown into a company serving over 400 residential and commercial properties throughout the city.
The company began when our founders noticed that many homeowners struggled to maintain their lawns due to time constraints and lack of proper equipment. They invested in commercial-grade mowers and trimmers, focusing initially on residential gardens in South London.
By 2017, we expanded our service area and added a fleet of five vehicles. Our client base grew through referrals, and we began working with property management companies and local councils. Today, we employ 12 trained staff members and maintain lawns ranging from small urban gardens to large commercial grounds.
We focus on consistent service delivery using Honda and Husqvarna equipment, which we maintain on a strict schedule. Each team member completes a six-week training program covering mowing techniques, equipment operation, and customer service protocols.
Our scheduling system allows clients to book regular visits or one-time services. We work with properties across 15 London boroughs, adjusting our routes to minimize travel time and ensure punctual arrivals.
We arrive within scheduled time windows and complete work as agreed. Our cancellation rate is below 2%, and we provide 24-hour notice if rescheduling is necessary.
All mowers and tools undergo weekly maintenance checks. We replace blades every 40 hours of use and service engines according to manufacturer specifications.
Clients receive confirmation emails before each visit and can reach our office during business hours. We respond to inquiries within four hours on weekdays.